I’m Fiona Charles. I consult, write, speak, and conduct interactive workshops on software test management and testing, to help clients in large and small organizations address their unique software testing opportunities.
With more than 30 years experience on challenging software development and integration projects in diverse business domains, I know that no single set of standard processes or “best practices” will work everywhere, and in all circumstances.
Good testing requires thinking. I bring Quality Intelligence to every software testing problem I tackle.
Test Consulting
I work with managers and teams to understand the specific business challenges of software implementation in your organization, and identify which of them can be addressed by software testing and test management. I recommend practices that will best cover your needs in your circumstances, with a practical roadmap for achievable improvements to your testing and test management.
I work with each client to:
- Assess testing capability in relation to software, project and business risks
- Hire, motivate and develop effective test managers, testers and test teams
- Implement pragmatic test management and testing practices designed to address your organization's unique requirements
Test Management
I also manage testing on challenging projects, specializing in:
- Program-level executive test management on complex multi-project programs
- Management of large-scale systems integration tests
- Rescuing testing on troubled projects
Contact me if you want to align your organization’s testing to your business challenges.